Information collection

We collect and maintain information that you enter on our Website or give us in any other way (collectively, “Personal Information”). You can choose not to provide certain information, but you may not be able to enjoy all the features of our Website and services provided by Posh Preface. Personal Information we learn from you helps us to personalise and continually improve your online experience. Here are the types of Personal Information that we collect:

1. Personally Identifiable information e.g. Name, photo, gender, date of birth, nationality, passport/identification card number, passport expiry date, passport issuing country and country of residence;
2. Contact information e.g. address, email address and phone numbers;
3. Payment information e.g. credit or debit card information, including the name of cardholder, card number, card issuing bank, card issuing country, card expiry date and banking account details;
4. Travel information e.g. flight information, and currency, departure destination or other product preferences;
5. Health information, e.g. health issues relevant to your travel arrangement or medical records and requests; and
6. Technical information e.g. IP address.

When you interact with applications created by Posh Preface or our affiliates, we may collect information about your location and mobile device. The information may be used to provide you with location-based services such as search results and marketing content. You may decline to share your Personal Information with us, or disable location services on your mobile device at any time.

Cookies

Cookies are small files containing information which are downloaded to your device when you visit our Website. We use cookies to recognise your preference information, keep track of your bookings and facilitate site administration. If you continue to browse our Website without changing your web browsers or device’s settings that control cookies, you agree to receive cookies when you use the services on our Website.

Most web browsers automatically accept cookies, but, if you prefer, you may set your browser to prevent it from accepting cookies. The “help” portion of the toolbar on most browsers will tell you how to disable cookies.

It is important that you prevent unauthorized access to your password and your computer. You should always log out from your Vicissitudes of Life account after using a shared computer.

There are 4 types of cookies used on our Website:

1. Functionality: These cookies enable you to use our services. These cookies are essential to enable you to browse our services and use certain features. Disabling them may prevent you from using certain parts of the services. Without these cookies, services like login, booking and paying activity cannot be provided. These cookies also help keep our services safe and secure.
2. Preference: These cookies store information such as your preferred country, language selection and website preferences. Without these cookies, our services may not be able to remember certain choices you’ve previously made or personalise your browsing experience by providing you with relevant information.
3. Analytics: These cookies collect information about how you use our services such as which pages you visit regularly. These cookies are used to provide you high-quality experience by doing things such as tracking page load, site response times, and error messages.
4. Content/Advertising: These cookies gather information about your use of our services so we may improve your experience and provide you with more relevant content and advertising. They remember that you’ve visited our services and help us understand usage of our services. Some of these cookies are from third parties that collect information about users of our services in order to provide advertising (on our services and elsewhere) based on users’ online activities (so-called “interest-based advertising”) on our services and elsewhere online. The third parties involved in interest-based advertising collect internet browsing information (e.g. websites visited, time of visit) across different websites and over time, and they may use the information they collect on our services to provide you ads (from us and other companies) across the internet.

When you interact with applications created by Posh Preface or our affiliates, we may collect information about your location and mobile device. The information may be used to provide you with location-based services such as search results and marketing content. You may decline to share your Personal Information with us, or disable location services on your mobile device at any time.

Use of information collected

Generally, we use your Personal Information for administrative purpose e.g. processing, confirming, fulfilling and completing your transactions and requests for our services. In addition to this, your Personal Information will be used for the purposes of accounting (billing and auditing), in-flight catering and in-flight sales, marketing or cross-marketing of products and services, investigation of claims and inquiries, immigration, check-in, refund, custom control, safety, security, statistical and marketing analysis, information systems management, system testing, maintenance and development, operational, support, customer surveys, customer relations and to improve and help us in any future dealings with you, for example by identifying your requirements and preferences.
In the employment scenario, we would use information that you voluntarily provide to compare against the job specification / criteria we are seeking / intending to employ.